Building a Trusted Environment for Education Technology Products

Organization: The Foundation for Excellence in Education
Author: Doug Levin and Neil Campbell
Published: May 2, 2016

This paper focuses on the roles and responsibilities of service providers, including education and technology companies, with respect to student data privacy. This paper highlights the reasons why companies should increase their engagement in student data privacy issues, and it suggests high-level tactics and best practices for how to do so. Insights and advice are derived from our research and a series of interviews conducted in early 2016 with leading privacy advocates, service providers and student data privacy experts. While not every best practice identified in this paper is suitable for every company or solution, taken together these practices suggest a positive and productive high-level framework for school providers to build trust among parents and privacy advocates.